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Frequently Asked Questions

How can I be confident of the quality and reliability?

At RN Solutions Technologies Quality is a main priority. We do everything to ensure our customer satisfaction. The goal of our company is to build customized software applications and management information systems that meet the highest standards of quality. We "get into your head" and develop a deep understanding of your needs, wants and expectations. The result is an exceptional product.

We also provide online access 'RAblog' to view your project current status.

How detailed set of requirements do you require from us?

It's an interactive process. For successful design project realization we need a detailed specification. You should point all your preferences concerning style, color gamut, shapes. Also we need to know your project specification, description of the application the design will be developed for. It would be great to have demo versions (HTML or Image) of your programs for further design development.

You can confirm your project requirements and status from our online project access 'RAblog'.

How can I monitor and control project development progress?

There is a number of approaches for reviewing status of the project: The Internet allows us to communicate with you as easily as if we were next door. We have system call 'RAblog' which provide you direct secure access to our site where you can participate in your project discussion (interface & database), download/upload all relevant to the project information. We will provide you with regular status reports based on time sheets from our developers. Regular updates of the schedule with specified current status provides upper level view to the state of project. Once again the most convenient ways are E-mail & Skype.

It is also possible to appoint a team leader, if you prefer to have a single point of contact. Based on reviewing these status artefacts you may propose changes to the project process, features, etc

What if my question is not answered on this page?

The most convenient way of making contact seems to be via the Internet. E-mail is a quick way to send information, questions, and comments. You can send your questions and comments to the following e-Mail:

How do you deal with urgent bug fixing?

We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We are trying to fix bugs as soon as possible. Further you can post it through our bug tracking system ('RAblog') which referred from project initiation.

Do you do software testing, verifications and QA services?

Yes, we do a huge amount of software testing: QA, system testing, functionality testing, feature testing, integration testing, regression testing, web software testing, compatibility testing on various platforms, load and performance testing, test case preparations, execution of test cases, reporting, etc.